State Operations Center

Mission

The SOC is operated by TDEM on a 24/7 basis and serves as the state warning point. It uses an extensive suite of communications to receive and disseminate warnings of threats to regional warning points and to state and local officials, monitors emergency situations throughout the state and provides information on these events to federal, state and local officials, and coordinates state assistance to local governments that are responding to emergencies.

SOC Daily Operations

The SOC serves as the state warning point and primary state direction and control facility, and is managed and staffed by the Operations Section of TDEM during its normal daily operations, which is 24 hours a day and seven days a week. The Daily Operations staff monitors threats, makes notification of threats, provides information on emergency incidents to local, state and federal officials and coordinates assistance requests from local governments through the DPS District offices.

In a typical year the SOC Daily Operations coordinates 3,000 to 4,000 local incidents.

State Management Team

The State Management Team (SMT) is a dedicated SOC staff responsible for standardizing SOC management and operation during a disaster, developing a NIMS-based resource request process, and incorporating state agency liaisons to support operations.

The SMT consists of experienced managers who facilitate the flow of resources and services to affected areas during large disasters and emergencies within the state.

During emergency SOC activations the SMT has team members that serve as the lead points of contact in the following areas:

  • Operations
  • Logistics
  • Plans

Additionally, the SMT has state agency liaisons that support the SOC. They include representatives from:

  • Texas A&M Forest Service
  • Texas Military Department
  • Texas Engineering Extension Service – TX Task Force 1
  • Texas A&M Agrilife Extension
  • Texas Highway Patrol
  • Texas Parks & Wildlife Department

Texas SOC Clock

The Texas SOC Clock sets the official time for the H-120 countdown as well as any other incident or event that needs a uniform and set time statewide.

The easy to remember URL for the SOC Clock is https://clock.soc.texas.gov/ or you can select this link for the SOC Clock.

Incident Support Task Force Headquarters Team

Ken Bell
Ken Bell
Section Chief, Infrastructure Stabilization
Denise Treadwell
Denise Treadwell
Section Chief, Community Support
Courtney Goss
Courtney Goss
Section Chief, Voluntary Agency Liaison
Victor Magaña
Victor Magaña
Unit Chief, Mass Care
Danny Caldwell
Danny Caldwell
Texas Community Recovery System Program Manager
Samantha Fabian
Samantha Fabian
State of Texas Emergency Assistance Registrry (STEAR) and Emergency Tracking Network (ETN) Program Manager
Izzy Eisenbeiss
Izzy Eisenbeiss
Program Specialist
Hannah Brittain Grote
Hannah Brittain Grote
Membership Recruitment Coordinator

Hannah Brittain Grote

Hannah.Grote@tdem.texas.gov
Hannah Brittain GroteHannah Brittain GroteHannah Brittain GroteHannah Brittain Grote
Jess Enriquez
Jess Enriquez
Executive Assistant

ISTF Regional Personnel

Marcus Nerios
Marcus Nerios
Region 1 Voluntary Agency Liaison
Travis Ward
Travis Ward
Region 1 ISTF Coordinator
Theresa West
Theresa West
Region 1 Disaster Finance Coordinator
Jennifer Nieder
Jennifer Nieder
Region 2 Voluntary Agency Liaison
Victoria Garner
Victoria Garner
Region 2 ISTF Coordinator
Raylene Pennington
Raylene Pennington
Region 2 Disaster Finance Coordinator
Emmitt Eldridge
Emmitt Eldridge
Region 3 Voluntary Agency Liaison
Sean Henninger
Sean Henninger
Region 3 ISTF Coordinator
Daniel Gaytan
Daniel Gaytan
Region 3 Disaster Finance Coordinator
Vacant
Vacant
Region 4 Voluntary Agency Liaison

Vacant

VacantVacantVacantVacant
Daniel Birch
Daniel Birch
Region 4 ISTF Coordinator
Rachel Wolfe
Rachel Wolfe
Region 4 Disaster Finance Coordinator
Leslie Sanchez Seaton
Leslie Sanchez Seaton
Region 5 Voluntary Agency Liaison
Marco Javier
Marco Javier
Region 5 ISTF Coordinator
Nancy Cuellar
Nancy Cuellar
Region 5 Disaster Finance Coordinator
Jacob Zamorano
Jacob Zamorano
Region 6 Voluntary Agency Liaison
Jonathan Esquivel
Jonathan Esquivel
Region 6 ISTF Coordinator
Angel Carvajal
Angel Carvajal
Region 6 Disaster Finance Coordinator
Luis Trejo
Luis Trejo
Region 7 Voluntary Agency Liaison
Erica Cordero
Erica Cordero
Region 7 ISTF Coordinator
Michael Diaz
Michael Diaz
Region 7 Disaster Finance Coordinator
Jeffrey Pearce
Jeffrey Pearce
Region 8 Voluntary Agency Liaison
Lauren Serrato
Lauren Serrato
Region 8 ISTF Coordinator
David Williams
David Williams
Region 8 Disaster Finance Coordinator
All Regions Map

What is a Disaster Summary Outline?

As soon as possible, all jurisdictional departments should begin gathering response costs and initial damage estimates. These figures need not be exact but are necessary to complete the Disaster Summary Outline (DSO). The DSO is the first snapshot TDEM receives regarding the extent of damages. The DSO is used as a basis for obtaining a Presidential Disaster Declaration. DSOs will automatically be sent to the State Operations Center (SOC) through the form.

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SITUATION REPORTS

All documents must be downloaded and viewed within a PDF Reader, such as Adobe Acrobat. If you do not have the Adobe Acrobat Reader, you can download it free of charge.
Download the Adobe Acrobat Reader

ESD Reports

Under Section 775.083 of the Texas Health and Safety Code, emergency services districts are required to file an annual report with the Texas Division of Emergency Management. The report is due by January 1 each year.

TDEM has arranged with the Texas State Association of Fire and Emergency Districts (SAFE-D) to collect the annual reports.

To view filings for the most recent year, click to: https://www.safe-d.org/esdreports25/

To submit a new/updated report use this link: https://form.jotform.com/243305037876156

For more information about SAFE-D visit: www.safe-d.org (or contact admin@safe-d.org).

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